Please note if you wish to access Student Rates (whether Member or Non-Member) please apply for Student Membership attaching a confirmation of student status letter from your institution dated for this academic year (this can be obtained by either contacting your student services or logging into your student portal and going to the requesting a letter section) to your application as evidence.

Please make sure you attach the correct evidence otherwise this will cause a significant delay in your application and may result in you being unable to purchase the ticket you wished.

The confirmation of student status letter is the only evidence we can accept at this time. If you are unsure as to what this is or how to access it please contact your institution's student services or academic department for help.

If you are a Student there are 2 different ticket options available to you: Student Member Rate and the combined Conference & Doctoral Symposium.

Depending on what you wish to attend will decide which option to choose.

Student Member Rate: for those wanting to only attend the Conference please choose this option. This ticket does not give you access to the Doctoral Symposium, only to the Conference.

Combined Conference & Doctoral Symposium: if you are wanting/need to attend the Doctoral Symposium as well as Conference then please choose this option. Please note by choosing this option it is with the knowledge that you must attend both the Doctoral Symposium and Conference. 

If you need to attend only the Doctoral Symposium there is an option for this too.

If you are unable to see the ticket option you would like to book please first check your Membership Status.

This can be done by logging into your BAM Account and going to My Account.

If your My Account Page doesn't have a Membership Number, Expiry Date or a Subscription Type this means you have not yet purchased Membership or your Membership has Expired. To purchase Membership (if you wish to renew Expired Membership follow this instruction) please click on the Become a Member tab below.

If you have Membership but are unable to see a specific Rate (e.g. Student Member Rate) please check your Subscription Type on the My Account Page. This will tell you the Membership Grade you are at and the Ticket Rates available to you.

To generate an Invoice for your booking choose Invoice as the payment option.

Please make sure you include all details such as PO numbers, correct addresses, if you personally will be paying for it or a company, etc when booking.

Once you have completed the booking process a copy of the Invoice will be e-mailed to you and the e-mail address you put as the billing contact.

Our payment terms are 30 days from the generation of the Invoice so please be aware of this when choosing this option, if you know of a delay which will mean it will take longer than 30 days for the Invoice to be paid, please email [email protected] with the details.

If we do not receive payment before the general registration deadline (16th August 2024) your booking will be cancelled, and you will not able to attend.

After completing your booking, a copy of the Invoice will be e-mailed to you and the e-mail address you put as the billing contact.

You can also download a copy from within your BAM Account, to do this please:

• Log into your BAM Account
• Go to My Account and click on Membership Renewal & Order History from the drop-down menu
• At the bottom of the page is an Unpaid Section which will have your booking and a link to Download Invoice

As mentioned in the confirmation page when you booked you must check all neccessary details are correct and accounted for before completing the booking process.

If you do need to change details (such as adding a PO Number, changing the Invoice address or named contact) please send a a request to [email protected] with the title 'Request to amend details on a BAM2024 Invoice'

Once the amendments have been made we will notify via email this has been done, you will need to then go into you BAM Account and download a new copy of the Invoice. You can do this by:

• Logging into your BAM Account
• Go to My Account and click on Membership Renewal & Order History from the drop-down menu
• At the bottom of the page is an Unpaid Section which will have your booking and a link to Download Invoice

Please be aware that due to the volume of queries and requests we receive it may take time for us to reach your specific request, in which case we highly encourage that you submit all details correctly when booking to avoid any delays.

You can pay for your booking online via card by:

• Logging into your BAM Account
• Going to My Account and then click on Membership Renewal & Order History from the drop-down menu
• At the bottom of the page will be an Unpaid Section which will have your booking and link to Pay Online next to it.

Once your booking is paid you will be able to access a receipt by:

• Logging into your BAM Account
• Go to My Account and click on Membership Renewal & Order History from the drop-down menu
• At the bottom of the page is a Paid Section which will have your booking and a link to Download Invoice.

If you need to change your ticket you will need to submit a cancellation request, once the request is approved you will recieve a confirmation email stating your booking is cancelled and at this point you can re-book with the correct tickets.

Please do not re-book the new tickets before your cancellation request is approved as this will result in all tickets purchased being cancelled. 

To submit a Cancellation Request:

• Log into your BAM Account
• Go to My Account and click My Events
• Click on View Booking next to your BAM2024 Conference booking
• Click Cancel Booking and follow the steps to complete booking